Contractor safety orientations.
Managed for The City.
Help contracted trades arrive prepared, eliminate repetitive daily briefings for your supervisors, and give site teams a reliable way to verify training in seconds across all water facilities.
Fewer interruptions.
Supervisors stop pausing plant maintenance to deliver the same basic slide briefing whenever a replacement trade worker arrives.
Verified in 5 seconds.
Foremen search a worker’s name or inspect their downloaded PDF pass on any mobile phone or tablet before admitting them to site.
Downloaded PDF pass.
Contractors complete a 15-minute course before arriving and receive an official pass that records completion at issuance for offline dead zones.
The problem with daily contractor orientations.
And why managing it as a turnkey service creates immediate capacity across Calgary Water Services facilities.
Repeated briefings and separate arrivals.
Supervisors managing facilities like Bearspaw, Glenmore, and Bonnybrook repeat the same general safety rules every single day.
We manage the entire orientation for you.
TheEduAssist hosts and manages the service using your approved safety rules, videos, and questions. Contractors complete it before arriving.
See how the service actually works.
A preview of the sample lesson, the supervisor verification dashboard, and the official completion pass.
Lesson: Chemical Alarms & Evacuation Protocol
Contractors watch high-definition video demonstrations with Canadian voice narration explaining facility alarm tones and windsock muster areas.
"If the intermittent chlorine alarm sounds while working near the chemical building at Bearspaw, what is the mandatory immediate action?"
* Workers must score 100% on safety questions before receiving their downloadable completion pass.
Search & Active Verification Dashboard
Authorized City staff can search any worker's name or company to verify completion date, expiry, and course version.
| Worker Name | Company | Course Version | Completed | Current Standing |
|---|---|---|---|---|
| Marc Tremblay | Apex Mechanical | v2.4 (2026) | Mar 14, 2026 | Active |
| Sarah Jenkins | Bow River Pipe | v2.4 (2026) | Feb 28, 2026 | Active |
| David Kowalski | Western Electric | v2.3 (2025) | Jan 10, 2025 | Renewal Due |
* The live dashboard displays real-time standing and flags any worker who has been suspended.
The Downloaded PDF Pass
Contractors save this PDF on their phone. Foremen can inspect completion details even when working in pump basements with zero cellular reception.
The Contractor and Supervisor Journeys
- Receives orientation link via tender document or prime dispatcher.
- Completes 15-minute module on mobile and passes the assessment.
- Receives automated email with signed PDF pass ready for site arrival.
- Verifies worker’s downloaded PDF pass or checks name on dashboard (5s).
- Delivers essential location-specific tailgate briefing at the plant.
- Directs crew to active work with zero orientation downtime.
* Completing orientation is a prerequisite verification. The City retains full authority regarding actual site admittance.
Clear service boundaries.
What is included in the setup, ongoing management, support hours, and offboarding.
Setup & Production Scope
Includes ingestion of your existing slide decks and rules, professional scriptwriting, studio Canadian voice narration, assessment design, and dashboard setup.
Go-live ready in 14 business days.Included Annual Updates
Up to 4 content updates per year are included at no additional charge (e.g. updating plant muster routes, new chemical rules, or modified PPE standards).
Zero technical burden on city staff.Support & Response SLA
Dedicated support available Monday to Friday, 7:00 AM – 5:00 PM MST. Administrative and coordinator inquiries receive a 2-hour response target.
Direct phone & email support.Unoriented Arrivals Protocol
If an unscheduled replacement contractor arrives without orientation, they complete the 15-minute course on their phone in their truck before gate clearance.
Assessment & Renewals
Completion requires 100% mastery on knowledge checks. Automated 30-day email notifications remind contractors when annual recertification is due.
Data Portability & Ending Service
The City can export un-truncated CSV completion records at any time. If service ends, a complete certified data archive is provided, followed by data deletion.
How TheEduAssist handles the process.
A seamless rollout where your team has zero ongoing technical or administrative worry.
You Share Existing Materials
Send your existing slides, SOPs, and facility rules. Takes about 1 hour of your team’s time.
We Script, Record & Host
We author the 15-min module, record Canadian voiceover, configure tests, and set up Canadian cloud hosting.
Your Team Reviews & Approves
Your safety leads test the completed course and approve the final content. Takes ~15 minutes.
Live Gate Verification
Foremen check passes in seconds. Supervisors stay focused on site safety.
Aligned with Alberta's Protection of Privacy Act (POPA)
Factual data residency, encryption, and access controls tailored for City of Calgary information governance.
All contractor records and verification logs are stored exclusively within Canadian data centers (AWS Canada Central / Google Cloud Toronto/Montreal).
Data is protected with TLS 1.3 encryption in transit and AES-256 encryption at rest, meeting municipal security benchmarks.
Retention schedules are configured to match City of Calgary bylaws. Records are archived or deleted according to agreed agency policy.
We provide full system documentation and data-flow diagrams to support your City Privacy Officer during the Privacy Impact Assessment (PIA) prior to launch.
Ready to simplify contractor orientations?
Book your demo with our public sector lead. We'll show you how a managed orientation service releases capacity across Calgary Water Services.
TheEduAssist • Managed Public Sector Contractor Gateways